Major sales like Prime Day and Black Friday can have us making impulse purchases that we don’t necessarily need all in the name of picking up a good deal on Amazon. If an item has arrived at your door that you regret purchasing (or even worse, has turned up damaged), here’s how to return it.
Most items sold on Amazon can be sent back to the warehouse as long as they remain unused and undamaged by you. However, there are a few exceptions. These include digital content like apps and ebooks, products that could expire quickly, personalised items and items that have had their seals removed, like sealed audio and video recordings and items that have been protected for hygiene reasons.
You’ll also need to ensure you return your items within the time period set out by Amazon’s return policy. While this can vary, most orders are eligible for return as long as they’re within 30 days of receipt of delivery.
Read on to learn how to return an order on Amazon hassle-free.
What you’ll need:
1. An Amazon account
2. An order placed within Amazon’s return period
The Short Version
1. Open Amazon
2. Click Returns And Orders
3. Scroll down to the order and click Return Items
4. Tick the box next to the item you want to return
5. Select a reason for your return
6. Choose a refund option
7. Choose a delivery method
8. Click Confirm Your Return
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